Landlord Credit Bureau

How to Check Rental History

What Every Landlord Needs to Know

One of the most important decisions a landlord can make is which tenants to choose. Unfortunately, pursuing an eviction can cost thousands in legal fees. Add to that months with no rent coming in, and a bad decision easily can cost a landlord their profits for the year.
Fortunately, the problem is easy to avoid once a landlord learns how to check rental history.

What is Rental History?

People tend to be creatures of habit. Unfortunately, sometimes those habits are bad ones.

A tenant’s rental history is a snapshot of how the tenant handled their responsibilities under previous lease agreements. It includes basic information like the tenant’s rent payment history, whether the tenant caused damage and lost their security deposit, and whether the tenant left early.

Discovering the tenant’s rental history assists landlords in avoiding common risks, like renting to a tenant with a violent criminal history or someone who already has been evicted multiple times for nonpayment of rent.

How to Check Rental History: 5 Easy Steps

Step 1: Prequalify the rental applicant

The first communication with the rental applicant typically is a phone conversation with the landlord in response to an ad. New or inexperienced landlord sometimes make the mistake of rushing this call and immediately scheduling the applicant to see the property. But in that rush to fill a vacancy, those landlords miss a crucial opportunity to evaluate the tenant’s history.

In that initial communication, landlords need to establish if the applicant meets the qualifications for the property, like sufficient income. Also, the landlord needs to get basic information like current address, how long the tenant has lived in the current property, and when the tenant is planning to move. The answers to these questions can be compared to subsequent communications and the information provided in the rental application.

Any inconsistencies between what the applicant says in the initial phone call and in later communications or the rental application are a sign that the tenant is hiding something — most likely a bad rental history.

Step 2: A completed rental application

A rental application provides pertinent information like previous addresses and previous landlord references. The application also includes a declaration that the information is accurate and complete, and provides consent to investigate the tenant, including speaking to references. Without that consent, the landlord cannot effectively screen the tenant.

A rental applicant with a bad history is likely to avoid answering questions that might lead to being rejected, so an incomplete application is a red flag.

Step 3: Verify the previous address history

Once a completed application has been received, pay careful attention to the applicant’s previous addresses. Are these legitimate locations? Also, check the dates for any unexplained gaps. These can be anything from memory errors to time spent in prison to a tenant who skipped out on rent. Also pay attention to leases that ended at a strange interval. Ask the applicant to explain any issues.

The typical rental application matches the previous addresses to the previous landlords. Check that these names track with the references provided. Also, verify that the contact information for those references is genuine.

Step 4: Contact the references

A conversation with the current and previous landlords will yield the most information about the tenant.

Prepare a list of questions in advance of the conversation. This not only saves time but ensures that key points are covered before the reference needs to end the call.

Savvy property managers know that problem tenants do not like them to speak to the current or previous landlords. Tenants may dodge this process by failing to provide contact information or offering fake references. Some unscrupulous business websites offer to pose as a landlord or employer reference for a fee.

To avoid that trap, independently verify the phone number, meet the landlord at the property, or do a bit of research and come up with a question that a poser is not likely to know, like “When did you buy the property.”

Step 5: Run tenant screening reports and check the Landlord Credit Bureau Database

If the applicant is otherwise qualified and the references confirm a good rental history, the final step is to run tenant screening reports. This includes checking the tenant’s credit, eviction and criminal background histories, and the Landlord Credit Bureau Database.

This database, which includes rent payment history as well as delinquencies and property damage reported by previous landlords, flags high-risk applicants while confirming applicants who are a low risk for paying late or defaulting on rent.


The information provided in this post is not intended to be construed as legal advice, nor should it be considered a substitute for obtaining individual legal counsel or consulting your local, state, federal or provincial tenancy laws.

In October 2021, the LCB organization re-branded some of the services it offers under FrontLobby. Until this point, the LCB organization has consisted of two companies handling different services under the umbrella trademark of Landlord Credit Bureau. The introduction of FrontLobby enables each company to maximize its focus and impact. Read More

Rent Reporting Benefits Landlords and Tenants

Landlords, Property Managers and Tenants can report rent payments and rental history data to Landlord Credit Bureau through FrontLobby.